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Check that nothing else is using the same ports as TestCompleteService11. By default they will be 6090-6092 (unless you've changed them). Also, if your company is using a port scanner to test for open ports, this might interfere with the service as well.
Hello Joseph,
Thanks a lot for the quick response. I have started a conversation with our company's IT team and will find out details about the ports and port scanning as well.
Just curious to know the role of the process/service. I understand that it would be required by the Network Suite project item. Is there any other significant feature that would not work properly if I 'stop' the service?
- GJ
- joseph_michaud8 years agoModerator
Possibly the remote test invocation in Jenkins? (I'm not sure about that. I haven't tried it out.)
- jeeejay8 years agoContributor
Thanks again ... I think I will try it out on one of our machines. Meanwhile, I'm hoping that someone from SmartBear responds to this thread.
- GJ
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