I need to Start and Stop Window Services using Test complete J script?

CSL that's interesting... Are you connecting using a domain account? Does this account have Admin rights on the remote computer?

If you open Command Prompt and run the following commands, do they work ("method execution successful")? It's the command line version of that script example.

wmic /node:COMPUTER_NAME /user:DOMAIN\USER /password:PASSWORD service where name="SERVICE_NAME" call startservice

wmic /node:COMPUTER_NAME /user:DOMAIN\USER /password:PASSWORD service where name="SERVICE_NAME" call stopservice

Service name is what's displayed in the Task Manager > Services > Name column.

CSL, try the following code - does it work? Also, try running TestComplete as administrator.

function Test()
{
  let computerName = ".";
  let serviceName = "WSearch"; // Service name is what's displayed in the Task Manager > Services > Name column

  // Use "" if local computer, otherwise use a domain account, e.g. "DOMAIN\\user"
  let userName = "";
  let password = "";

  StartService(computerName, serviceName, userName, password);
  Delay(5000);
  StopService(computerName, serviceName, userName, password);
}

function StartService(computerName, serviceName, userName = "", password = "")
{
  let service = GetService(computerName, serviceName, userName, password);
  if (service == null) {
    Log.Warning(`The '${serviceName}' service was not found on the '${computerName}' computer.`);
  }
  else {
    let status = service.StartService();
    if (status == 0) {
      Log.Message(`Started the '${serviceName}' service on the '${computerName}' computer.`)
    }
    else {
      // For the error codes, see https://msdn.microsoft.com/en-us/library/aa393660(v=vs.85).aspx
      Log.Message(`Could not start the '${serviceName}' service on the '${computerName}' computer. Error ${status}.`);
    }
  }
}
 
function StopService(computerName, serviceName, userName = "", password = "")
{
  let service = GetService(computerName, serviceName, userName, password);
  if (service == null) {
    Log.Warning(`The '${serviceName}' service was not found on the '${computerName}' computer.`);
  }
  else {
    let status = service.StopService();
    if (status == 0) {
      Log.Message(`Stopped the '${serviceName}' service on the '${computerName}' computer.`)
    }
    else {
      // For the error codes, see https://msdn.microsoft.com/en-us/library/aa393673(v=vs.85).aspx
      Log.Message(`Could not stop the '${serviceName}' service on the '${computerName}' computer. Error ${status}.`);
    }
  }
}

function GetService(computerName, serviceName, userName = "", password = "")
{
  let Locator = getActiveXObject("WbemScripting.SWbemLocator");

  // https://msdn.microsoft.com/en-us/library/aa393720(v=vs.85).aspx
  let wmiService = Locator.ConnectServer(computerName, "root\\cimv2", userName, password);

  //objectsList = wmiService.ExecQuery(`SELECT * FROM Win32_Service WHERE Name='${serviceName}'`);
  let service = null;
  try {
    service = wmiService.Get(`Win32_Service.Name='${serviceName}'`);
  }
  catch (e) {
    // Object not found, or missing permissions, or another error.
    // Error code is e.COMExceptionInfo.scode
    // See the error codes in https://msdn.microsoft.com/en-us/library/aa393868(v=vs.85).aspx
    Log.Error(e);
  }

  return service;
}

Thank you Helen, upgrading to Test Complete ver 12.40 fixed my issue.

Hi CSL,

Try replacing

  if (objectsList.Count > 0) { 
    eObjectsList = new Enumerator(objectsList);
    for (; !eObjectsList.atEnd(); eObjectsList.moveNext()) {
      item = eObjectsList.item();
      if (item.Name == serviceName)
        return item;
    }
  }

with

  if (objectsList.Count > 0) {
    for (let i = 0; i < objectsList.Count; i++) {
      item = objectsList.ItemIndex(i);
      if (item.Name == serviceName)
        return item;
    }
  }

Does this work?

Thank you Helen for your quick reply but it did not work :( item.name did not return any value.

Yes.