Forum Discussion

BernardFanthom's avatar
BernardFanthom
Contributor
10 years ago

Problems trying to upgrade TestComplete from 10.4 to 10.60.

Hi,   I am trying to upgrade TestComplete from 10.4 to 10.6.   1/ I load Testcomplete, and choose the menu option Help/Check for Updates option.   2/ After a short time the error message appear...
leandroaraujoso's avatar
leandroaraujoso
Contributor
10 years ago

Hello BernardFanthom,

 

 

It could be the firewall preventing TC from connecting to the internet, I suggest you to contact the network admin. As a last resort, you may also download a full and updated version of TC and install it as you did the first time you have installed Testcomplete.

 

Let me know if that helps.

 

Regards,

 

Leandro de Araújo Souza

TanyaYatskovska's avatar
TanyaYatskovska
Icon for Alumni rankAlumni
10 years ago

Hello Bernard,

 

Another way is to login into the SmartBear account and download the installation file from there: https://my.smartbear.com/