Forum Discussion

cmpenn's avatar
cmpenn
Contributor
6 years ago

Problems installing TestComplete 14.2 on WIndows 10

Yesterday I was upgradiing from the previous version (14.10 I think), to 14.2 on two machines, one of our CI machines and my own workstation.   Installation on the CI machine went smoothly.   ...
  • cmpenn's avatar
    cmpenn
    6 years ago

    It turns out that an overzealous corporate antivirus was the problem. IT informed me and now it all works.

Marsha_R's avatar
Marsha_R
Moderator

If it was me, I would uninstall, make sure all the directories are gone, then install from scratch and restore my project from backup.   Or you can always contact Support directly.  Here's the link:

https://support.smartbear.com/message/?prod=TestComplete

 

And stop messing with the registry!  Nothing good ever comes from that.

 

cmpenn's avatar
cmpenn
Contributor
6 years ago

It turns out that an overzealous corporate antivirus was the problem. IT informed me and now it all works.