Solved
Problem while opening the Test Complete
Hi,
I'm trying to evaluete the Test Complete to use it on my softwares, but I'm not able to install it. While the software is opening it crashes and give the following dump log.
I already try to install it in 3 different machines, and I have no success to use the Test Complete...
Someone can support me ?
Att.
----------------------------------
Dump Summary
------------
Dump File: cf-20130116114858.dmp : C:\Users\rfrezino\AppData\Local\SmartBear\TestComplete\9.0\Logs\cf-20130116114858.dmp
Last Write Time: 16/01/2013 09:49:00
Process Name: TestComplete.exe : C:\Program Files\SmartBear\TestComplete 9\Bin\TestComplete.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information:
Dump Summary
------------
Dump File: cf-20130116114858.dmp : C:\Users\rfrezino\AppData\Local\SmartBear\TestComplete\9.0\Logs\cf-20130116114858.dmp
Last Write Time: 16/01/2013 09:49:00
Process Name: TestComplete.exe : C:\Program Files\SmartBear\TestComplete 9\Bin\TestComplete.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present
System Information
------------------
OS Version: 6.1.7601
CLR Version(s):
Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
TestComplete.exe C:\Program Files\SmartBear\TestComplete 9\Bin\TestComplete.exe 9.10.1894.7
ntdll.dll C:\Windows\System32\ntdll.dll 6.1.7601.17725
snxhk.dll C:\Program Files\AVAST Software\Avast\snxhk.dll 7.0.1474.765
kernel32.dll C:\Windows\System32\kernel32.dll 6.1.7601.18015
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.1.7601.18015
tcRTL.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcRTL.bpl 9.10.1894.7
user32.dll C:\Windows\System32\user32.dll 6.1.7601.17514
gdi32.dll C:\Windows\System32\gdi32.dll 6.1.7601.17514
lpk.dll C:\Windows\System32\lpk.dll 6.1.7600.16385
usp10.dll C:\Windows\System32\usp10.dll 1.626.7601.18009
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.7601.17744
advapi32.dll C:\Windows\System32\advapi32.dll 6.1.7601.17514
sechost.dll C:\Windows\System32\sechost.dll 6.1.7600.16385
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.1.7601.17514
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.1.7601.17676
ole32.dll C:\Windows\System32\ole32.dll 6.1.7601.17514
mpr.dll C:\Windows\System32\mpr.dll 6.1.7600.16385
version.dll C:\Windows\System32\version.dll 6.1.7600.16385
shell32.dll C:\Windows\System32\shell32.dll 6.1.7601.17859
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.1.7601.17514
tcComponents.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponents.bpl 9.10.1894.7
comctl32.dll C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll 6.10.7601.17514
winspool.drv C:\Windows\System32\winspool.drv 6.1.7601.17514
comdlg32.dll C:\Windows\System32\comdlg32.dll 6.1.7601.17514
winmm.dll C:\Windows\System32\winmm.dll 6.1.7601.17514
oledlg.dll C:\Windows\System32\oledlg.dll 6.1.7600.16385
tcComponentsEx.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponentsEx.bpl 9.10.1894.7
tcComponentsEx2.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponentsEx2.bpl 9.10.1894.7
msimg32.dll C:\Windows\System32\msimg32.dll 6.1.7600.16385
imm32.dll C:\Windows\System32\imm32.dll 6.1.7601.17514
msctf.dll C:\Windows\System32\msctf.dll 6.1.7600.16385
GdiPlus.dll C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\GdiPlus.dll 6.1.7601.17825
hhctrl.ocx C:\Windows\System32\hhctrl.ocx 6.1.7600.16385
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.1.7600.16385
CBTHook.dll C:\Rodrigo\Rodrigo - Particular\Ramais\Cliente\Instalação\CBTHook.dll 0.0.0.0
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.1.7600.16385
oleacc.dll C:\Windows\System32\oleacc.dll 7.0.0.0
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.1.7600.16385
profapi.dll C:\Windows\System32\profapi.dll 6.1.7600.16385
aqReporter.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqReporter.dll 2.0.261.5
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.1.7601.17514
nsi.dll C:\Windows\System32\nsi.dll 6.1.7600.16385
winsta.dll C:\Windows\System32\winsta.dll 6.1.7601.17514
utildll.dll C:\Windows\System32\utildll.dll 6.1.7601.17514
setupapi.dll C:\Windows\System32\setupapi.dll 6.1.7601.17514
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.1.7601.17514
devobj.dll C:\Windows\System32\devobj.dll 6.1.7600.16385
netapi32.dll C:\Windows\System32\netapi32.dll 6.1.7601.17887
netutils.dll C:\Windows\System32\netutils.dll 6.1.7601.17514
srvcli.dll C:\Windows\System32\srvcli.dll 6.1.7601.17514
wkscli.dll C:\Windows\System32\wkscli.dll 6.1.7601.17514
logoncli.dll C:\Windows\System32\logoncli.dll 6.1.7601.17514
browcli.dll C:\Windows\System32\browcli.dll 6.1.7601.17887
samcli.dll C:\Windows\System32\samcli.dll 6.1.7601.17514
dbghelp.dll C:\Program Files\SmartBear\TestComplete 9\Bin\dbghelp.dll 6.6.3.5
sxs.dll C:\Windows\System32\sxs.dll 6.1.7601.17514
olepro32.dll C:\Windows\System32\olepro32.dll 6.1.7601.17514
aqComHelp.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqComHelp.dll 9.10.1894.7
aqStatistic.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqStatistic.dll 2.0.261.5
wininet.dll C:\Windows\System32\wininet.dll 9.0.8112.16457
normaliz.dll C:\Windows\System32\normaliz.dll 6.1.7600.16385
iertutil.dll C:\Windows\System32\iertutil.dll 9.0.8112.16457
urlmon.dll C:\Windows\System32\urlmon.dll 9.0.8112.16457
sspicli.dll C:\Windows\System32\sspicli.dll 6.1.7601.17725
apphelp.dll C:\Windows\System32\apphelp.dll 6.1.7601.17514
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.1.7600.16385
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.1.7600.16385
RpcRtRemote.dll C:\Windows\System32\RpcRtRemote.dll 6.1.7601.17514
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.8530.16385
psapi.dll C:\Windows\System32\psapi.dll 6.1.7600.16385
WindowsCodecs.dll C:\Windows\System32\WindowsCodecs.dll 6.1.7601.17514
Heap Information: Not Present
System Information
------------------
OS Version: 6.1.7601
CLR Version(s):
Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
TestComplete.exe C:\Program Files\SmartBear\TestComplete 9\Bin\TestComplete.exe 9.10.1894.7
ntdll.dll C:\Windows\System32\ntdll.dll 6.1.7601.17725
snxhk.dll C:\Program Files\AVAST Software\Avast\snxhk.dll 7.0.1474.765
kernel32.dll C:\Windows\System32\kernel32.dll 6.1.7601.18015
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.1.7601.18015
tcRTL.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcRTL.bpl 9.10.1894.7
user32.dll C:\Windows\System32\user32.dll 6.1.7601.17514
gdi32.dll C:\Windows\System32\gdi32.dll 6.1.7601.17514
lpk.dll C:\Windows\System32\lpk.dll 6.1.7600.16385
usp10.dll C:\Windows\System32\usp10.dll 1.626.7601.18009
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.7601.17744
advapi32.dll C:\Windows\System32\advapi32.dll 6.1.7601.17514
sechost.dll C:\Windows\System32\sechost.dll 6.1.7600.16385
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.1.7601.17514
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.1.7601.17676
ole32.dll C:\Windows\System32\ole32.dll 6.1.7601.17514
mpr.dll C:\Windows\System32\mpr.dll 6.1.7600.16385
version.dll C:\Windows\System32\version.dll 6.1.7600.16385
shell32.dll C:\Windows\System32\shell32.dll 6.1.7601.17859
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.1.7601.17514
tcComponents.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponents.bpl 9.10.1894.7
comctl32.dll C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll 6.10.7601.17514
winspool.drv C:\Windows\System32\winspool.drv 6.1.7601.17514
comdlg32.dll C:\Windows\System32\comdlg32.dll 6.1.7601.17514
winmm.dll C:\Windows\System32\winmm.dll 6.1.7601.17514
oledlg.dll C:\Windows\System32\oledlg.dll 6.1.7600.16385
tcComponentsEx.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponentsEx.bpl 9.10.1894.7
tcComponentsEx2.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponentsEx2.bpl 9.10.1894.7
msimg32.dll C:\Windows\System32\msimg32.dll 6.1.7600.16385
imm32.dll C:\Windows\System32\imm32.dll 6.1.7601.17514
msctf.dll C:\Windows\System32\msctf.dll 6.1.7600.16385
GdiPlus.dll C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\GdiPlus.dll 6.1.7601.17825
hhctrl.ocx C:\Windows\System32\hhctrl.ocx 6.1.7600.16385
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.1.7600.16385
CBTHook.dll C:\Rodrigo\Rodrigo - Particular\Ramais\Cliente\Instalação\CBTHook.dll 0.0.0.0
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.1.7600.16385
oleacc.dll C:\Windows\System32\oleacc.dll 7.0.0.0
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.1.7600.16385
profapi.dll C:\Windows\System32\profapi.dll 6.1.7600.16385
aqReporter.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqReporter.dll 2.0.261.5
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.1.7601.17514
nsi.dll C:\Windows\System32\nsi.dll 6.1.7600.16385
winsta.dll C:\Windows\System32\winsta.dll 6.1.7601.17514
utildll.dll C:\Windows\System32\utildll.dll 6.1.7601.17514
setupapi.dll C:\Windows\System32\setupapi.dll 6.1.7601.17514
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.1.7601.17514
devobj.dll C:\Windows\System32\devobj.dll 6.1.7600.16385
netapi32.dll C:\Windows\System32\netapi32.dll 6.1.7601.17887
netutils.dll C:\Windows\System32\netutils.dll 6.1.7601.17514
srvcli.dll C:\Windows\System32\srvcli.dll 6.1.7601.17514
wkscli.dll C:\Windows\System32\wkscli.dll 6.1.7601.17514
logoncli.dll C:\Windows\System32\logoncli.dll 6.1.7601.17514
browcli.dll C:\Windows\System32\browcli.dll 6.1.7601.17887
samcli.dll C:\Windows\System32\samcli.dll 6.1.7601.17514
dbghelp.dll C:\Program Files\SmartBear\TestComplete 9\Bin\dbghelp.dll 6.6.3.5
sxs.dll C:\Windows\System32\sxs.dll 6.1.7601.17514
olepro32.dll C:\Windows\System32\olepro32.dll 6.1.7601.17514
aqComHelp.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqComHelp.dll 9.10.1894.7
aqStatistic.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqStatistic.dll 2.0.261.5
wininet.dll C:\Windows\System32\wininet.dll 9.0.8112.16457
normaliz.dll C:\Windows\System32\normaliz.dll 6.1.7600.16385
iertutil.dll C:\Windows\System32\iertutil.dll 9.0.8112.16457
urlmon.dll C:\Windows\System32\urlmon.dll 9.0.8112.16457
sspicli.dll C:\Windows\System32\sspicli.dll 6.1.7601.17725
apphelp.dll C:\Windows\System32\apphelp.dll 6.1.7601.17514
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.1.7600.16385
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.1.7600.16385
RpcRtRemote.dll C:\Windows\System32\RpcRtRemote.dll 6.1.7601.17514
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.8530.16385
psapi.dll C:\Windows\System32\psapi.dll 6.1.7600.16385
WindowsCodecs.dll C:\Windows\System32\WindowsCodecs.dll 6.1.7601.17514
I'm trying to evaluete the Test Complete to use it on my softwares, but I'm not able to install it. While the software is opening it crashes and give the following dump log.
I already try to install it in 3 different machines, and I have no success to use the Test Complete...
Someone can support me ?
Att.
----------------------------------
Dump Summary
------------
Dump File: cf-20130116114858.dmp : C:\Users\rfrezino\AppData\Local\SmartBear\TestComplete\9.0\Logs\cf-20130116114858.dmp
Last Write Time: 16/01/2013 09:49:00
Process Name: TestComplete.exe : C:\Program Files\SmartBear\TestComplete 9\Bin\TestComplete.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information:
Dump Summary
------------
Dump File: cf-20130116114858.dmp : C:\Users\rfrezino\AppData\Local\SmartBear\TestComplete\9.0\Logs\cf-20130116114858.dmp
Last Write Time: 16/01/2013 09:49:00
Process Name: TestComplete.exe : C:\Program Files\SmartBear\TestComplete 9\Bin\TestComplete.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present
System Information
------------------
OS Version: 6.1.7601
CLR Version(s):
Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
TestComplete.exe C:\Program Files\SmartBear\TestComplete 9\Bin\TestComplete.exe 9.10.1894.7
ntdll.dll C:\Windows\System32\ntdll.dll 6.1.7601.17725
snxhk.dll C:\Program Files\AVAST Software\Avast\snxhk.dll 7.0.1474.765
kernel32.dll C:\Windows\System32\kernel32.dll 6.1.7601.18015
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.1.7601.18015
tcRTL.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcRTL.bpl 9.10.1894.7
user32.dll C:\Windows\System32\user32.dll 6.1.7601.17514
gdi32.dll C:\Windows\System32\gdi32.dll 6.1.7601.17514
lpk.dll C:\Windows\System32\lpk.dll 6.1.7600.16385
usp10.dll C:\Windows\System32\usp10.dll 1.626.7601.18009
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.7601.17744
advapi32.dll C:\Windows\System32\advapi32.dll 6.1.7601.17514
sechost.dll C:\Windows\System32\sechost.dll 6.1.7600.16385
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.1.7601.17514
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.1.7601.17676
ole32.dll C:\Windows\System32\ole32.dll 6.1.7601.17514
mpr.dll C:\Windows\System32\mpr.dll 6.1.7600.16385
version.dll C:\Windows\System32\version.dll 6.1.7600.16385
shell32.dll C:\Windows\System32\shell32.dll 6.1.7601.17859
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.1.7601.17514
tcComponents.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponents.bpl 9.10.1894.7
comctl32.dll C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll 6.10.7601.17514
winspool.drv C:\Windows\System32\winspool.drv 6.1.7601.17514
comdlg32.dll C:\Windows\System32\comdlg32.dll 6.1.7601.17514
winmm.dll C:\Windows\System32\winmm.dll 6.1.7601.17514
oledlg.dll C:\Windows\System32\oledlg.dll 6.1.7600.16385
tcComponentsEx.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponentsEx.bpl 9.10.1894.7
tcComponentsEx2.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponentsEx2.bpl 9.10.1894.7
msimg32.dll C:\Windows\System32\msimg32.dll 6.1.7600.16385
imm32.dll C:\Windows\System32\imm32.dll 6.1.7601.17514
msctf.dll C:\Windows\System32\msctf.dll 6.1.7600.16385
GdiPlus.dll C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\GdiPlus.dll 6.1.7601.17825
hhctrl.ocx C:\Windows\System32\hhctrl.ocx 6.1.7600.16385
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.1.7600.16385
CBTHook.dll C:\Rodrigo\Rodrigo - Particular\Ramais\Cliente\Instalação\CBTHook.dll 0.0.0.0
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.1.7600.16385
oleacc.dll C:\Windows\System32\oleacc.dll 7.0.0.0
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.1.7600.16385
profapi.dll C:\Windows\System32\profapi.dll 6.1.7600.16385
aqReporter.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqReporter.dll 2.0.261.5
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.1.7601.17514
nsi.dll C:\Windows\System32\nsi.dll 6.1.7600.16385
winsta.dll C:\Windows\System32\winsta.dll 6.1.7601.17514
utildll.dll C:\Windows\System32\utildll.dll 6.1.7601.17514
setupapi.dll C:\Windows\System32\setupapi.dll 6.1.7601.17514
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.1.7601.17514
devobj.dll C:\Windows\System32\devobj.dll 6.1.7600.16385
netapi32.dll C:\Windows\System32\netapi32.dll 6.1.7601.17887
netutils.dll C:\Windows\System32\netutils.dll 6.1.7601.17514
srvcli.dll C:\Windows\System32\srvcli.dll 6.1.7601.17514
wkscli.dll C:\Windows\System32\wkscli.dll 6.1.7601.17514
logoncli.dll C:\Windows\System32\logoncli.dll 6.1.7601.17514
browcli.dll C:\Windows\System32\browcli.dll 6.1.7601.17887
samcli.dll C:\Windows\System32\samcli.dll 6.1.7601.17514
dbghelp.dll C:\Program Files\SmartBear\TestComplete 9\Bin\dbghelp.dll 6.6.3.5
sxs.dll C:\Windows\System32\sxs.dll 6.1.7601.17514
olepro32.dll C:\Windows\System32\olepro32.dll 6.1.7601.17514
aqComHelp.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqComHelp.dll 9.10.1894.7
aqStatistic.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqStatistic.dll 2.0.261.5
wininet.dll C:\Windows\System32\wininet.dll 9.0.8112.16457
normaliz.dll C:\Windows\System32\normaliz.dll 6.1.7600.16385
iertutil.dll C:\Windows\System32\iertutil.dll 9.0.8112.16457
urlmon.dll C:\Windows\System32\urlmon.dll 9.0.8112.16457
sspicli.dll C:\Windows\System32\sspicli.dll 6.1.7601.17725
apphelp.dll C:\Windows\System32\apphelp.dll 6.1.7601.17514
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.1.7600.16385
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.1.7600.16385
RpcRtRemote.dll C:\Windows\System32\RpcRtRemote.dll 6.1.7601.17514
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.8530.16385
psapi.dll C:\Windows\System32\psapi.dll 6.1.7600.16385
WindowsCodecs.dll C:\Windows\System32\WindowsCodecs.dll 6.1.7601.17514
Heap Information: Not Present
System Information
------------------
OS Version: 6.1.7601
CLR Version(s):
Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
TestComplete.exe C:\Program Files\SmartBear\TestComplete 9\Bin\TestComplete.exe 9.10.1894.7
ntdll.dll C:\Windows\System32\ntdll.dll 6.1.7601.17725
snxhk.dll C:\Program Files\AVAST Software\Avast\snxhk.dll 7.0.1474.765
kernel32.dll C:\Windows\System32\kernel32.dll 6.1.7601.18015
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.1.7601.18015
tcRTL.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcRTL.bpl 9.10.1894.7
user32.dll C:\Windows\System32\user32.dll 6.1.7601.17514
gdi32.dll C:\Windows\System32\gdi32.dll 6.1.7601.17514
lpk.dll C:\Windows\System32\lpk.dll 6.1.7600.16385
usp10.dll C:\Windows\System32\usp10.dll 1.626.7601.18009
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.7601.17744
advapi32.dll C:\Windows\System32\advapi32.dll 6.1.7601.17514
sechost.dll C:\Windows\System32\sechost.dll 6.1.7600.16385
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.1.7601.17514
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.1.7601.17676
ole32.dll C:\Windows\System32\ole32.dll 6.1.7601.17514
mpr.dll C:\Windows\System32\mpr.dll 6.1.7600.16385
version.dll C:\Windows\System32\version.dll 6.1.7600.16385
shell32.dll C:\Windows\System32\shell32.dll 6.1.7601.17859
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.1.7601.17514
tcComponents.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponents.bpl 9.10.1894.7
comctl32.dll C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll 6.10.7601.17514
winspool.drv C:\Windows\System32\winspool.drv 6.1.7601.17514
comdlg32.dll C:\Windows\System32\comdlg32.dll 6.1.7601.17514
winmm.dll C:\Windows\System32\winmm.dll 6.1.7601.17514
oledlg.dll C:\Windows\System32\oledlg.dll 6.1.7600.16385
tcComponentsEx.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponentsEx.bpl 9.10.1894.7
tcComponentsEx2.bpl C:\Program Files\SmartBear\TestComplete 9\Bin\tcComponentsEx2.bpl 9.10.1894.7
msimg32.dll C:\Windows\System32\msimg32.dll 6.1.7600.16385
imm32.dll C:\Windows\System32\imm32.dll 6.1.7601.17514
msctf.dll C:\Windows\System32\msctf.dll 6.1.7600.16385
GdiPlus.dll C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\GdiPlus.dll 6.1.7601.17825
hhctrl.ocx C:\Windows\System32\hhctrl.ocx 6.1.7600.16385
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.1.7600.16385
CBTHook.dll C:\Rodrigo\Rodrigo - Particular\Ramais\Cliente\Instalação\CBTHook.dll 0.0.0.0
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.1.7600.16385
oleacc.dll C:\Windows\System32\oleacc.dll 7.0.0.0
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.1.7600.16385
profapi.dll C:\Windows\System32\profapi.dll 6.1.7600.16385
aqReporter.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqReporter.dll 2.0.261.5
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.1.7601.17514
nsi.dll C:\Windows\System32\nsi.dll 6.1.7600.16385
winsta.dll C:\Windows\System32\winsta.dll 6.1.7601.17514
utildll.dll C:\Windows\System32\utildll.dll 6.1.7601.17514
setupapi.dll C:\Windows\System32\setupapi.dll 6.1.7601.17514
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.1.7601.17514
devobj.dll C:\Windows\System32\devobj.dll 6.1.7600.16385
netapi32.dll C:\Windows\System32\netapi32.dll 6.1.7601.17887
netutils.dll C:\Windows\System32\netutils.dll 6.1.7601.17514
srvcli.dll C:\Windows\System32\srvcli.dll 6.1.7601.17514
wkscli.dll C:\Windows\System32\wkscli.dll 6.1.7601.17514
logoncli.dll C:\Windows\System32\logoncli.dll 6.1.7601.17514
browcli.dll C:\Windows\System32\browcli.dll 6.1.7601.17887
samcli.dll C:\Windows\System32\samcli.dll 6.1.7601.17514
dbghelp.dll C:\Program Files\SmartBear\TestComplete 9\Bin\dbghelp.dll 6.6.3.5
sxs.dll C:\Windows\System32\sxs.dll 6.1.7601.17514
olepro32.dll C:\Windows\System32\olepro32.dll 6.1.7601.17514
aqComHelp.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqComHelp.dll 9.10.1894.7
aqStatistic.dll C:\Program Files\SmartBear\TestComplete 9\Bin\aqStatistic.dll 2.0.261.5
wininet.dll C:\Windows\System32\wininet.dll 9.0.8112.16457
normaliz.dll C:\Windows\System32\normaliz.dll 6.1.7600.16385
iertutil.dll C:\Windows\System32\iertutil.dll 9.0.8112.16457
urlmon.dll C:\Windows\System32\urlmon.dll 9.0.8112.16457
sspicli.dll C:\Windows\System32\sspicli.dll 6.1.7601.17725
apphelp.dll C:\Windows\System32\apphelp.dll 6.1.7601.17514
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.1.7600.16385
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.1.7600.16385
RpcRtRemote.dll C:\Windows\System32\RpcRtRemote.dll 6.1.7601.17514
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.8530.16385
psapi.dll C:\Windows\System32\psapi.dll 6.1.7600.16385
WindowsCodecs.dll C:\Windows\System32\WindowsCodecs.dll 6.1.7601.17514
Hi Rodrigo,
I see that TestComplete 9.10 is installed on the computer. Try using the latest product version - v. 9.20. If the problem persists, you'd better contact our Support Team to resolve it.
