Forum Discussion

heidi_n's avatar
heidi_n
Regular Contributor
9 years ago

Objects are Recorded for 1 Windows User but not the Other?

At my company, we all login to a server to create TC tests. When I login with my Windows account, recording works great. But it I log in as another user, nothing gets recorded. Any ideas how to fix t...
heidi_n's avatar
heidi_n
Regular Contributor

I haven't heard back from Support on Case # 00202850. I also don't see it in my Case Management Portal. Who can I contact for help?

dnguyen's avatar
dnguyen
SmartBear Alumni (Retired)
8 years ago

Hello Heidi,

I am the case owner for Case 00202580, it looks like you entered the wrong email in the system. I have updated your contact information to reflect the email in your profile for the community and have resent my initial response.