Forum Discussion

fazlook's avatar
fazlook
Frequent Contributor
6 years ago

Object Spy does not recognize my key actions Shift + CTRL + A inside a VMWare but it does remotely

Object Spy does not recognize my key actions Shift + CTRL + A inside a VMWare but does it remotely. How do I fix that ? 

I run TC 12.6

 

Thank you

 

  • tristaanogre's avatar
    tristaanogre
    6 years ago

    Depending upon the client that you're using to get to your VM, certain key combinations don't transfer over.  For example, typically CTRL-ALT-DEL doesn't transfer to the remote machine.  You may need to do some kind of key mapping to get the SHIFT-CTRL-A to be able to translate across to your VM.  The issue is not with TestComplete but with the technology used to access the VM's UI.

  • cunderw's avatar
    cunderw
    Community Hero
    6 years ago

    Are you running test complete on your host and trying to get to objects inside the VM, or are you saying you're running Test Complete inside the VM and are not able to?

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      6 years ago

      Depending upon the client that you're using to get to your VM, certain key combinations don't transfer over.  For example, typically CTRL-ALT-DEL doesn't transfer to the remote machine.  You may need to do some kind of key mapping to get the SHIFT-CTRL-A to be able to translate across to your VM.  The issue is not with TestComplete but with the technology used to access the VM's UI.

      • Marsha_R's avatar
        Marsha_R
        Moderator
        6 years ago

        Just to clarify, TestComplete is installed on the VM where you are testing?

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    6 years ago

    Hi fazlook,

     

    Was this question resolved?

    If you still need the assistance, I recommend that you record a video of your screen demonstrating the issue. This will help the Community better understand the behavior you describe. You can use a simple Jing video recorder.