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fazlook's avatar
fazlook
Frequent Contributor
6 years ago

Object Spy does not recognize my key actions Shift + CTRL + A inside a VMWare but it does remotely

Object Spy does not recognize my key actions Shift + CTRL + A inside a VMWare but does it remotely. How do I fix that ?  I run TC 12.6   Thank you  
  • tristaanogre's avatar
    tristaanogre
    6 years ago

    Depending upon the client that you're using to get to your VM, certain key combinations don't transfer over.  For example, typically CTRL-ALT-DEL doesn't transfer to the remote machine.  You may need to do some kind of key mapping to get the SHIFT-CTRL-A to be able to translate across to your VM.  The issue is not with TestComplete but with the technology used to access the VM's UI.

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
6 years ago

Hi fazlook,

 

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If you still need the assistance, I recommend that you record a video of your screen demonstrating the issue. This will help the Community better understand the behavior you describe. You can use a simple Jing video recorder.