Forum Discussion

sudam_evonsys's avatar
sudam_evonsys
Occasional Contributor
4 days ago

object recognition issue with Spy

When i'm trying to capture elements with spy it is showing below error. most of the time I'm not able to capture elements with "Drag and capture" or "Point and fix"  features as it select whole window instead of the particular element. anyone facing this kind of issue?

 

 

Object Recognition
  • rraghvani's avatar
    rraghvani
    Champion Level 3
    4 days ago

    I suggest you re-install TestComplete, and ensure you have SmartBear Test Extension installed too.

  • Hassan_Ballan's avatar
    Hassan_Ballan
    Contributor
    4 days ago

    I suggest you re-install browser extension as follow:
    1-uninstall browser extension
    2-reboot
    3-Install browser extension
    3-reboot

    If does not solve the problem contact SmartBear support.