Forum Discussion

sudam_evonsys's avatar
sudam_evonsys
Occasional Contributor
31 days ago

object recognition issue with Spy

When i'm trying to capture elements with spy it is showing below error. most of the time I'm not able to capture elements with "Drag and capture" or "Point and fix"  features as it select whole window instead of the particular element. anyone facing this kind of issue?

 

 

  • rraghvani's avatar
    rraghvani
    Champion Level 3

    I suggest you re-install TestComplete, and ensure you have SmartBear Test Extension installed too.

  • I suggest you re-install browser extension as follow:
    1-uninstall browser extension
    2-reboot
    3-Install browser extension
    3-reboot

    If does not solve the problem contact SmartBear support.

  • sudam_evonsys's avatar
    sudam_evonsys
    Occasional Contributor

    Any idea why elements cannot be captured using the Spy? The recorder is working, but when I tried to capture an element with the Spy, it did not allow me to identify the element correctly. Instead of capturing the element, it captured the whole window.

    focusing only up to the window. not for the specific elements.

     

     

    • rraghvani's avatar
      rraghvani
      Champion Level 3

      Yes, see my previous reply.

      It's also helpful to mention what version of TestComplete and Browser you are using.

  • sudam_evonsys's avatar
    sudam_evonsys
    Occasional Contributor

    Hi,

    I'm using TestComplete 15.47V with SmartBear Test Extention 14.0.0V and executing on Edge (130.0) browser. however, for chrome (130.0.) also have same issue.

  • sudam_evonsys's avatar
    sudam_evonsys
    Occasional Contributor

    Hi rraghvani ,

    Can you please share the location that I can download the specific version of TestComplete tool?