Forum Discussion

sarya's avatar
sarya
Frequent Contributor
14 years ago

Not able to record scripts after upgrading to TC8.5

Hi ,



I am not able to record any scripts .I recently upgraded my TestComplete 8.5 ,after that the problem started coming .The recorded scripts are coming without any recorded content.



Please help.



Thanks,

Sumedha

5 Replies

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    What kind of application are you trying to record tests for?  Are you recording keyword or scripts?  What sorts of actions are you executing?  What permissions do you have on your testing environment?
  • sarya's avatar
    sarya
    Frequent Contributor
    Hi Robert,



    I am recording a script against IE7 and  in my web application I am trying to perform some click actions on folders and edit the content of the folder . It was working fine until afternoon whe I upgraded to TC8.5 (latest version) . Now it records only hover mouse actions in the script and no clicks or edit text are getting recorded . I simply upgraded it without uninstalling the tool . Can that be an issue?



    Thanks,

    Sumedha
  • sarya's avatar
    sarya
    Frequent Contributor
    Hi Robert,



    I completely uninstalled Test complete and then reinstalled the latest version and that problems seems to be fine now but another major issue. For example , the clicks ,entering data through keys is too delayed which is making it very hard to record scripts. When I click something,it just sits there ,takes some seconds and then the click happens .It is more delayed if I try to enter some data ,it jsut keeps sitting there entering only one alphabet.



    Thanks,

    Sumedha
  • sarya's avatar
    sarya
    Frequent Contributor
    I tried recording the click and entering data on firefox,it works absolutely fine but with internet explorer ,it is super slow.



    Thanks,

    Sumedha
  • Hi Sumedha,



    Try using suggestions provided in the following technical paper - although they concern test playback, some of the tips can affect recording performance too:


    Automated Test Performance Tips



    If this suggestion does not help, we will need to reproduce the problem you face.