I'm trying to click a dropdown and select "Agent" in the dropdown(picture1.png, picture2.png), which will open a popup,but the record scripts doesn't list the step of selecting "Agent"(picture3.png).
Does anyone know what's going on with the tool ?
I tried to manually add object as well, but it doesn't work for any items in this dropdown.
The ClickItem action you're using will normally drop down a menu and select the specified item for you. I use it routinely to accomplish that task.
However, it's not compatible with all drop down menus/combo boxes. In those cases, you'll need two actions. As you suggested, the first action will be to click on the listbox to drop down the list. The second action is to click on the desired item. In both cases you'll use the "Click" action.
That should work once you get the correct objects selected with each action.
The problem is options in the dropdown seem invisible to the tool. The click for any option in this dropdown is not recorded. I tried manually added on-screen action, either "Drag the target to point the object" or "Point and fix" doesn't work for these options, they both map to the whole dropdown.
Here's two things you can try:
Good luck,
Good morning!
For clarification, is the whole textbox object named 'Policy Actions'? For example, if you open the popup in your browser, then right click on your final test step in picture3.jpg and click Highlight, does it highlight the whole dropdown or just the 'Policy Actions' box?
If it highlights the entire dropdown as the 'Policy Actions' object, it makes sense that clicking anywhere on it (even on other fields than 'Agent') would record as clicking on the 'Policy Actions' object.
No, the name of the whole textbox is not "Policy Action". "Policy Action" is the first value of the dropdown. When right click on the final step in picture3.jpg and click Highlight, it highlights the box, like picture1.jpg.
Depending on the control, record actions may behave differently and may not pick up all your actions. Therefore, add a step, to click on the item that you want.
picture3.jpg shows that you are not selecting "Agent", you're selecting "Policy Actions"?
