Missing the step to select an item in a dropdown in recording scripts

Here's two things you can try:

1. If you can access the option using arrow keys, you can add a 'Keys' step that uses your 'whole dropdown' object, and set its input to '[Down][Down][Down][Down][Down][Down][Enter]'. This will get you to 'Agent', without having to map anything inside the box.
   
   
2. If that doesn't work, the more complex idea would be to manually create the Namemapping object you are looking for. In the Namemapping file, add a new object and select something you know you don't have mapped. You can then take that object and change its selector to an xpath equal to this formula:
   
   the current xpath selector for your entire dropdown/div[7]
   
   or
   
   //div[@id='globalDropdownActionItems']//div[7]
   
   Once saved, try Highlighting the object, with the dropdown open. TestComplete should highlight the Agent (the seventh div object) and then you can set up a 'Click' step with that object.

Good luck,