Load test locks up IE on certain actions

Hi Matt,

To help us investigate the issue, please send us your application via the Contact Support form.

Also, please generate the dumps for both TestComplete and Internet Explorer and attach them to your message. To generate the dumps, please follow the steps below:

1. Download the Debugging Tools for Windows package from:

http://msdl.microsoft.com/download/symbols/debuggers/dbg_x86_6.11.1.404.msi

and install it.

2. When the issue occurs, open the "Start | Run..." dialog and execute the following command:

"C:\Program Files\Debugging Tools for Windows (x86)\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\TCDump1.dmp;q"

This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\TCDump1.dmp" dump file. After the dump is written, WinDbg will be closed.

3. In the same way, generate a dump for the Internet Explorer process:

"C:\Program Files\Debugging Tools for Windows (x86)\windbg.exe" -pn iexplore.exe -Q -pd -c ".dump /m C:\IEDump1.dmp;q"

4. Wait for two minutes.

5. Repeat steps 2-4 twice more (but correct the dump file names in the command lines).

6. Attach all the generated dump files to your message.