Forum Discussion
AlexKaras
2 years agoCommunity Hero
Hi,
It looks like you are using ID-based license.
Does https://support.smartbear.com/testcomplete/docs/licensing/id-based/cloud-and-virtual-machines.html and related articles help?
If they don't, I would follow Robert's piece of advise and either contact your sales representative or create Support case via the https://support.smartbear.com/testcomplete/message/ form.