Forum Discussion

joe_brooks's avatar
joe_brooks
Contributor
2 years ago

Issues with dropdowns and ClickItem() not working if the dropdown opens in the up direction

We have been using TestComplete since version 14.93, and all versions of TestComplete, up to and including the latest versions (15.50 and 15.51) have had this same issue: We are doing Web testing ...
  • joe_brooks's avatar
    joe_brooks
    8 months ago

    I would like to note that SmartBear has finally addressed our ClickItem issues in TC 15.63.22. The correct item is selected, the direction in which the dropdown list opens does not prevent a successful selection by causing an error, the necessary events are fired and the ClickItem step runs reasonably quickly (<= 1 second). It is obvious from watching tests run that it is not a true ClickItem that is being performed, but the way in which it is being simulated now is working for us.

mugheessiddiqui's avatar
mugheessiddiqui
Contributor
2 years ago

We are doing scripting for web application on TestComplete 14.93.312.7, we are unable to use ClickItem() of dropdown fields. It had been working till 1st Qtr of 2023, I guess some windows patch broke it.

 

IS there any chance to get that issue fixed? 

  • joe_brooks's avatar
    joe_brooks
    Contributor
    2 years ago

    I assume you mean that you are using v14.93, not v4.93.

     

    I have been working with SmartBear on a support case for this issue (actually several ClickItem issues), and they have indicated that they are working on a fix for the issue. When they do issue a fix for this issue, it will be in version 15, probably v15.59 or later, so you will have to upgrade to v15 to access the fix.