Forum Discussion

Contributor

2 years ago

Issues with dropdowns and ClickItem() not working if the dropdown opens in the up direction

We have been using TestComplete since version 14.93, and all versions of TestComplete, up to and including the latest versions (15.50 and 15.51) have had this same issue: We are doing Web testing ...

joe_brooks
7 months ago
I would like to note that SmartBear has finally addressed our ClickItem issues in TC 15.63.22. The correct item is selected, the direction in which the dropdown list opens does not prevent a successful selection by causing an error, the necessary events are fired and the ClickItem step runs reasonably quickly (<= 1 second). It is obvious from watching tests run that it is not a true ClickItem that is being performed, but the way in which it is being simulated now is working for us.

joe_brooks

Contributor

Thanks for the reply, Marsha, but we are using the object and not using any positional clicking to select items. This is an example of a test step that fails with this issue:

The test finds the selectSourceType object just fine, but it cannot click the item in the drop-down box as described above. TestComplete seems to believe that the drop-down box is not open, although you can clearly see that it is open in the browser, just in the upward direction and not the downward direction.

We know for a fact that it is finding the object just fine, because if we put this test step in the exact same place,