Forum Discussion
npaisley
Staff
3 years agoHi melanieKno!
One of the most common causes of this scenario is the affected machine having the 'Scale and Layout' setting in the OS adjusted above or below 100%. This will be a requirement for TC and can/will cause these exact issues.
You can verify this by right-clicking on the desktop, selecting Display Settings, and scrolling down to 'Scale and Layout'.
Let's verify this and set it to 100%.
I hope this helps!