Please see attached the error (waiting for page(*) ) I am getting while running the scripts with TestComplete on IE11. The same scripts used to work with the previous versions of internet explorer (IE9) . Please note that these scripts are still working with chrome. Any help will be appreciated. Thanks,

When you run the RunIE() function, what errors do you receive? There should be no "Waiting for page('*') using that function as there is no call "page = Sys.Browser("*").Page("*");"Also, do you only have one instance of Internet Explorer running? Please check your Task Manager.

IE 11 is not working with Testcomplete

18 Replies

tristaanogre
Esteemed Contributor
9 years ago
Some quick diagnostic questions:

What version of TestComplete?
Have you run through the different recommended settings as per https://support.smartbear.com/viewarticle/81419/?

What OS are you running?
Can you display the code you're using for opening the browser?

My best guess: You're running into a problem with the multiple processes (LCIE) especially if you're running on Windows 10. TestComplete is looking for the page on one process while the page is actually associated with a different process. Try disabling that as per the above link and see if that helps.
- TestApp
  Occasional Contributor
  9 years ago
  Thanks for the quick response. Please see below my answers
  
  Some quick diagnostic questions:
  
  What version of TestComplete?
  
  Version 11.11.1064.7
  
  Have you run through the different recommended settings as per https://support.smartbear.com/viewarticle/81419/?
  
  Yes, I did
  What OS are you running?
  Windows 7
  
  Can you display the code you're using for opening the browser?
  
  Please see below the sample code as requested
  var url = excelValues.Item("URL") // reading the value from excel
  
      var selectedBrowser = Browsers.btIExplorer
      Browsers.Item(selectedBrowser).Run(url);
      page = Sys.Browser("*").Page("*");
  
  Thanks,
  - dnguyen
    Alumni
    9 years ago
    Do you still experience this issue when using our JScript example?
    
    function evalXPath() { // Obtain the Page object var url = "http://samples.msdn.microsoft.com/workshop/samples/author/dhtml/refs/onclickEX1.htm"; Browsers.Item(btIExplorer).Run(url); var page = Sys.Browser("*").Page("*"); // Call the function var tmp = page.EvaluateXPath("//INPUT[contains(@onclick, 'CookieGroup')]"); // Check the result if (tmp != null) { // Convert the array to the JScript-compatible format var arr = tmp.toArray(); // and click the elements that were found var i; for (i =0; i<arr.length; i++) arr[i].Click(); // Note we refer to the array item } else { // If nothing was found, post a message to the log Log.Error("Nothing was found."); } }
    
    Example script from: https://support.smartbear.com/viewarticle/85288/#Example
saguirre
Occasional Contributor
8 years ago
Hopefully, someone can help me out since I have the same exact problem with IE11 not working with TestComplete. I have done all of the steps for setting up IE for testing and I did try what the OP did by running TC as an Administrator. I am not doing scripting, though but a simple keyword test. When the test executes, IE11 never comes up. I have Windows 10 and I am using IE11 (11.674.15063.0). My TestComplete is version: 12.40.2869.7 x64.
- tristaanogre
  Esteemed Contributor
  8 years ago
  Can you post a screenshot of your keyword test that shows where you're calling the operation to run the browser?
  - saguirre
    Occasional Contributor
    8 years ago
    OK, I think I am all set. I think even though I went through the preparation steps for IE, for some reason, my Protected Mode was enabled. My IE informs me in the dialog that some setting are managed by my company's system administrators. I hope it's not going to revert to being enabled again. Also, I did find a couple of IE processes in the Background processes section of my Task Manager. I killed those. My test seems to work fine now.