Forum Discussion
I would try uninstalling and installing again. If that doesn't help, then contact Support directly. Here's their link:
- sonya_m4 years agoSmartBear Alumni (Retired)
Thanks for the advice, Marsha!
nancypnp Could you let the Community know if you solved the issue?
I found your Support ticket (00472243), it looks like our team is waiting for some data from you.
- nancypnp4 years agoOccasional Contributor
Hi,
Issue is still not resolved.
- robert_k14 years agoRegular Visitor
Hi,
I had the same problem when trying to install the first time.
Since I never had an installation of TestComplete on this machine the information above about uninstall is not helpful. Uninstall something that is not installed simply is not possible.
I resolved the problem by downloading the same setup a second time but this time from a different page: Your Trial of TestComplete | SmartBear Software using the 'Try Any Tool for Free' - button.
The installation of this download worked, but now I had to register once again for the trial license. A pop-up was asking me how to continue and I needed to register once more. The trial license then worked fine and the tool can be used as expected.
Hope it might help someone who faces the same problem.
Related Content
- 5 years ago