Forum Discussion

dhundley's avatar
dhundley
Regular Contributor
4 months ago
Solved

Error when accessing license management site on Chrome

this morning I, and another colleague, are receiving this error when we attempt to open https://manage.smartbear.com/ using Chrome. if we open it with Edge it prompts for our creds and comes up norma...
  • rraghvani's avatar
    rraghvani
    4 months ago

    Have you tried clearing the Cache and Browsing Data?

rraghvani's avatar
rraghvani
Icon for Champion Level 3 rankChampion Level 3
4 months ago

Log out and in again, and it will work. It's just Chrome being annoying!

dhundley's avatar
dhundley
Regular Contributor
4 months ago

nope. i had completely logged out over the weekend and this morning i am still seeing the same thing on chrome. works fine though on Edge

  • rraghvani's avatar
    rraghvani
    Icon for Champion Level 3 rankChampion Level 3
    4 months ago

    Have you tried clearing the Cache and Browsing Data?

    • dhundley's avatar
      dhundley
      Regular Contributor
      4 months ago

      that worked!

      • rraghvani's avatar
        rraghvani
        Icon for Champion Level 3 rankChampion Level 3
        4 months ago

        I have issues testing our web application due to various security features that Chrome implement which I'm not familiar with. However, clearing the cache and browsing data usually works. Just don't clear save passwords!