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erikgt's avatar
erikgt
Contributor
2 months ago

Elements detected, clicked in wrong location with Chrome

Hi, Since a few days, we've been noticing one of our TestExecute workers, running on v. 15.79.43.11 is detecting elements in the Chrome browser in the wrong location. A collegue has similar iss...
MCH's avatar
MCH
Contributor
21 days ago

We seem to have the same problem since today on one machine. 
Not sure what changed because TC Version and Chrome Version are still the same as it was before today. 

 

  • Hassan_Ballan's avatar
    Hassan_Ballan
    Icon for Champion Level 3 rankChampion Level 3
    21 days ago

    The issue could also be caused by incorrect element coordinates in Chrome on multi-monitor VM setups. 

    "If this resolves your scenario, marking it as the solution helps future readers find it quickly."

  • MCH's avatar
    MCH
    Contributor
    18 days ago

    I forgot to mention, that scaling is already set to 100%.
    It was the first thing we checked.
    The behavior seems to appear only when we run Chrome from TestComplete via Browsers.Item[btChrome].Run().
    If I start Chrome manually every is fine. 
    It also only happens on one machine. We are not able to reproduce it on other machines.

    • rraghvani's avatar
      rraghvani
      Icon for Champion Level 3 rankChampion Level 3
      18 days ago

      Try remaining the folder %LocalAppData%\SmartBear\TestComplete (TC user settings), and then launch TestComplete

      Launch Chrome via Browsers.Item[btChrome].Run(), and reset all your settings. 

      If the above fail to resolve your issue, then I can only suggest opening a support ticket.