Forum Discussion
Dmitry_Nikolaev
14 years agoStaff
Hi Rachelle,
There is a known problem similar to the one you are facing. It occurs when you are working with the master computer via the Remote Desktop Connection. Is this your case?
If you are working with the master computer directly without using the remote connection, please let me know whether you have two or more monitors. If you do, please describe their configuration (where the main monitor is located: at the left or at the right).
Also, please let me know exactly which operating system you have on the master machine.
BTW, could you please try using another machine as a master machine and tell me your results?
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