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luciano_santos_'s avatar
luciano_santos_
Occasional Contributor
12 years ago

Damaged Computer | Retrieving License Test Complete

good afternoon    Need to retrieve a license from Test Complete on a computer that is damaged so that it is installed on another compuador.      There ...
AlexKaras's avatar
AlexKaras
Community Hero
12 years ago
Hi Luciano,



It might depend on what is damaged in the original computer.

Exact details are specified in the Licensing Guide (TestComplete installs it during install), but I remember that License Manager binds to some hardware parameters like HDD, motherboard and, maybe, processor and survives if one or two of them are replaced. This means that you may try to use the old drive with the new motherboard, for example.