Forum Discussion
It looks to me that the problems are concentrated around the browser, and since the problem manifested itself recently, what changed? Windows update, Browser update?
As you mentioned Windows 10/11 I am going to assume that you have the same problem on multiple hosts?
As rraghvani and scot1967 suggested do contact support, also maybe you can try to uninstall TestComplete and the Browser SmartBear extension, reboot, and reinstall TestComplete and make sure the browser extension is installed and active.
In addition, try to start a new project to record and play back. Does it work correctly?
Thank you for the suggestions and for following up.
At this point, creating a new project and using the Recorder generally works — the initial recording process functions correctly. However, the issue appears when trying to add certain actions manually afterward (e.g., from the screen or object browser). In those cases, the options are either grayed out or not functioning as expected.
We are currently planning to try an update to a newer Test Complete version, to see if this resolves the issue.