Forum Discussion

mgormsen's avatar
mgormsen
Occasional Contributor
2 years ago

ClickItem only works once per test

I know ClickItem has been having issues since 15.51 came out, so we have been running 15.49. 

 

I saw 15.52 is out so I figured I would give the latest a try. I am on 15.52.2.7 x64.

 

I am still having trouble with ClickItem failing to run on my tests. It seems that it is only happening if you run a ClickItem command on the same ComboBox in the same test.

 

If I run a test that only touches that combo box a single time, it works fine.

 

If the test clicks on the combo box (to open the list) then tries to do a ClickItem it fails. If I disable that click before the ClickItem it works fine.

 

If the test runs a ClickItem on a combo box it works, then if the same test tries to circle back and tries to run another ClickItem it fails with this error:

 
An error occurred.
Possible reasons:
1. The application stopped responding.
2. The application was compiled incorrectly (see the Open Applications topic in the help system).
3. An error occurred in TestComplete/TestExecute.

Technical information:
515 0x80020003 (Member not found.) .
 
I verified the ClickItem command is not incorrect by disabling the first interaction with that combo box, now the command that was failing works fine, but of course the test fails on the 3rd attempt to interact with that combo box.

 

Anyone else seeing a similar issue?

 

Edit: This is on a .Net Windows Application

Desktop Testing
Keyword Tests
Test Run
  • mgormsen's avatar
    mgormsen
    2 years ago

    I reached out to support and on Friday they were able to give me a patch to manually apply that fixed this issue for me.

     

    It sounds like this will be resolved in the next major update in a couple weeks. 8/7/2023 is what was mentioned in my communication with support.

  • mgormsen's avatar
    mgormsen
    Occasional Contributor
    2 years ago

    I actually just opened a ticket as well, hopefully they can figure it out. They have been having ClickItem issues for over a month now.

  • rraghvani's avatar
    rraghvani
    Champion Level 3
    2 years ago

    I reported this issue about a month ago, and it still doesn't work in the latest version of TC v15.54.3.7 as shown in the video ğŸ™„

  • mgormsen's avatar
    mgormsen
    Occasional Contributor
    2 years ago

    In case anyone was following along. I was told that the next update should fix this issue. It was supposed to be out on 7/5/2023 but does not look like that happened. I will try to remember to update this post when the update releases and I can verify my issue is resolved.

    • qa_qed's avatar
      qa_qed
      New Contributor
      2 years ago

      The 15.53 update does not appear to have fixed this issue.

      • mgormsen's avatar
        mgormsen
        Occasional Contributor
        2 years ago

        I reached out to support and on Friday they were able to give me a patch to manually apply that fixed this issue for me.

         

        It sounds like this will be resolved in the next major update in a couple weeks. 8/7/2023 is what was mentioned in my communication with support.

  • angelisavas's avatar
    angelisavas
    Occasional Contributor
    2 years ago

    Would someone be able to confirm that this issue is fixed in B15.54? I have reverted my build back to 15.50 as we are having so many issues with our tests and I would like to know if this is working in the latest build first before I update my version. Thank you.