Forum Discussion

nisgupta's avatar
nisgupta
Valued Contributor
4 years ago

Chrome Browser tests - Smartbear Test Extension is not Installed or is Diabled

We are running our chrome browser tests every 30 minutes of the Day. We are using testExecute . But some test fail at some random time. Look at the MHT report Showing - SmartBear Test Extension i...
ApplePen's avatar
ApplePen
Community Leader
4 years ago

Hi,

According to your description, still cannot locate the problem.

When the problem happened, whether it can be restored?

 

If it can be restored, I suggest you to add some codes to control that exception.

You're able to use Event function to do it.

When the warning message contains 'Test Extension is not Installed ' in log, restart browser and test it again.

Please check the link Handling-Events  in detail.

 

  • nisgupta's avatar
    nisgupta
    Valued Contributor
    4 years ago

    ApplePen 

     

    I did not understand what does restore means ?

     

    Thanks

    Nishchal

    • abishekhari007's avatar
      abishekhari007
      Contributor
      4 years ago

      Can you try reinstalling the Test complete extension in chrome

    • ApplePen's avatar
      ApplePen
      Community Leader
      4 years ago

      nisgupta  I mean

       

      After the error message 'Test Extension is not Installed..' displayed.

      If you run the failed test case again, will be executed successfully?

      [If test case can be executed successfully, it is called 'be able to restore'.]

       

      Or the same error message will still be displayed until you restart TC or PC.

      [cannot be restore]

      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        4 years ago

        Thanks everyone!

         

        nisgupta Looks like you received a couple of suggestions you could try.

        Did they help?