Forum Discussion
- TanyaYatskovskaSmartBear Alumni (Retired)
Hi lcorkren,
Sorry to hear this.
Could you please resend the crash report to our Support team so that they could analyze it?
Here is the Contact Support form: http://support.smartbear.com/product-list/
- lcorkrenContributor
I created a ticket, they asked for the crash report, I am waiting on the reply.
Thank you,
Lisa
- TanyaYatskovskaSmartBear Alumni (Retired)
Hi lcorkren,
Is there any news from the Support Team?
- lcorkrenContributor
Yes, I had to uninstall and reinstall and then in advanced system settings, add an environment variable of : MOZ_DISABLE_OOP_PLUGINS, which I got from another persons post.
- TanyaYatskovskaSmartBear Alumni (Retired)
Thanks for your update. Did this resolve the issue?
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