Solved
Basic Question Is there a different User Name Required for Support
I have not logged a case in a long time. Logged a case and have no response after 4 days. I am no longer able to log into support using the same credentials as here.
Forum Discussion
npaisley
Staff
StaffHi mschofer!
The Community and the Case Management Portal are separate, so you will need credentials for both.
Have you tried the Forgot Your Password link from the portal page? If not, I would start there.
Thanks I do have it figured out. Apparently I have two different emails.
I will close this. Thank you very much. I