Forum Discussion

googleid_109625's avatar
googleid_109625
New Contributor
11 years ago

Android device is getting unplugged when executing InstallPackage or RemovePackage, unable to execute fully automated tests.

Hello. I'm executing my newly created test on real Android device through USB cable. Everything works fine, but I have one problem that have to be solved or SmartBear TestComplete is going to be us...
  • TanyaYatskovska's avatar
    TanyaYatskovska
    11 years ago

    Hi Jakub,


     


    As far as I understand from the support case you've submitted, the problem doesn't persist in TestComplete 10.10, right?


     

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
11 years ago

Hi Jakub,


 


I suggest that you let the Support Team know this - they can investigate why this behavior happens in their test lab.


 

  • suvidhshetty's avatar
    suvidhshetty
    Contributor
    10 years ago

    Hi Jakob,

     

    We are facing similar issue while executing the tests in loop. After executing some tests the TestComplete will not be able to find the application process even if the application is visible on the screen.

     

    Were you able to get any resolution for your issue if yes please do share with us.

     

    Thanks!

    • anhvu's avatar
      anhvu
      Frequent Contributor
      9 years ago

      All,

       

      I got the same issue and I have come over it by the script below.

       

      Note: You should add the CMD (command prompt to the TestedApp)

       

      function Restart_USB_Port()
      {
      if(Sys["Process"]("cmd")["Exists"] == true)
      {
      Sys["Process"]("cmd")["Terminate"]();
      Delay(1000)
      }
      //Open CMD
      TestedApps["cmd"]["Run"]()
      Delay(2000)
      //1- ***** Check the Music is playing or not
      if(Sys["Process"]("cmd")["Exists"] == true)
      {
      var pcmd = Sys["Process"]("cmd")

      var cmdEdit = pcmd["Window"]("ConsoleWindowClass", "*.exe", 1)
      cmdEdit["Keys"]("adb usb[Enter]")
      Delay(15000) // This hard delay is the average time for a USB port refreshes and recognizes the device.
      }
      else
      {
      Log["Warning"]("Restart_USB: The CMD is not displayed ")
      }
      }

       

      Hope it help.