Forum Discussion

slecault's avatar
slecault
Contributor
4 years ago

Android app not responsive to mouse click

Context: Our mobile app is developped using Xamarin (not Form). Both iOS and Android have the same global look and same functionnalities.  I have scripts that ran fine on both OS until a merge/int...
  • slecault's avatar
    slecault
    Contributor
    4 years ago

    Hi Alex,

    I did open a case in late december. In order to investigate, support wants to get the app which won't work outside our building because it needs to interact with our server.  

    I was hoping someone else had seen this behavior and might share what they did to resolve the situation.

     

    Thanks

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      4 years ago

      Hi,

       

      I see...

      I do not remember that someone mentioned such problem here thus suggested to contact Support directly...

       

      P.S. I am sure that you tried .Touch() and .Keys('[Enter]') as possible workarounds for the problem, didn't you?

       

      • slecault's avatar
        slecault
        Contributor
        4 years ago

        Hi Alex,

        The click is my workaround attempt!

        My scripts always uses Touch, Keys or SetText. Since the scripts are not working, I tried manually interacting with the App via "Show Mobile Screen".

        I can pretty much do anything on the device except in our app (maintained by external dev team). 

        Thanks