Forum Discussion

bbklogin's avatar
bbklogin
Occasional Contributor
12 years ago

A website is trying to start a remote connection

Hi,

All aspects of NetwrokSuites works great and setup correctly for us, the only minor issue/annoyance is the little warning from RDP, as soon as we try to run a Job or verify a connection the attached window

Will pop up and requires the user to click Connect, sometimes this window ends up on the background and if user does not notice that, it will result in timeouts.

 

We have done some looking around and tried several suggestions without any positive result; is there any way to prevent this from prompting the user?  Settings, options any where in TC?

 

Any help is greatly appreciated :)

 

Running Windows 7 Enterprise 64-bit SP1

TC 9.10.1894.7

MSTC version 6.2.9200.16398

 



7 Replies

  • bbklogin's avatar
    bbklogin
    Occasional Contributor
    Hello :)

    We did spend some time researching this, uninstalling the KB2592687 will eliminate this prompt by downgrading the RDP version from 8 to 6.1; however, our IT is not happy with that as this update is a security update from MS.

    As you suggested Manual mode does not work for our setup.

    I have spent several hours with Microsoft Support and asked for way to bypass this warning and was told it is by design. They have suggested contacting you and asking for RDP client to be signed as part of Test complete engine.

     

    Below is the final email I received from MS support

     

    To follow up our conversation on the phone, the behavior you are seeing with the warning prompt is by design.

    From a Web Application, you can only use the scriptable version which always shows the warning message unless you choose not to redirect any resources.  Your only option is to use a signed RDP file.  This is described in the following blog post:

    http://blogs.msdn.com/b/rds/archive/2009/01/05/why-you-should-sign-rdp-files-and-how-to-script-the-signing.aspx


    For your scenario, you will need to specify a signed RDP file, RdpFileContents property.


    http://msdn.microsoft.com/en-us/library/aa381310(v=vs.85).aspx

     

    Any Help and suggestion is greatly appreciated

     

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)

    Hello,


     


    Thanks for your investigation!


    This problem should be fixed in TestComplete 9.20, which is to be released soon.


     

  • bbklogin's avatar
    bbklogin
    Occasional Contributor
    Hi Tanya,

    Thanks for quick response, is it possible to know the time line for Release 9.2? doesn't have to be exact, just to give us a rough idea, so we can negotiate with our IT team to leave these machines without that patch alone till then :)

  • bbklogin's avatar
    bbklogin
    Occasional Contributor
    Well never mind me :) just got prompted to Download 9.2

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)

    Hi,


     


    Let us know whether you face this issue in TestComplete 9.20.


     

  • bbklogin's avatar
    bbklogin
    Occasional Contributor
    Hi Tanya,

    Yes it worked like a charm :)

    Thanks for the help and follow up

    Cheers