Forum Discussion

Admin

2 years ago

Solved

Receiving error when attempting to connect my stoplight account to git

Originally posted by user aplii to the Stoplight Community on 11/07/2023 at 10:18 ET.

I'm currently unable to connect my github account to stoplight. On attempting to connect the account i get the error "This integration account is already associated with 'name@email.com'. I don't have an account for this email address (see screenshot - this is the account it's apparently associated with) and the connection is initially removed from my GitHub apps.

Can you help?

git

3 Replies

Stoplight
Admin
2 years ago
Copy Link
a_welch (Staff) [11/14/2023 - 16:57 ET]

Hello Aplii! Here is a link to a knowledge article that should be able to help walk you through this. https://support.stoplight.io/s/article/This-integration-account-is-already-associated-with-email-domain-com-Stoplight-account
- Stoplight
  Admin
  2 years ago
  Copy Link
  aplii (OP) [11/14/2023 - 16:59 ET]
  
  Turns out there's an issue on stoplight. The only way i could get this to work was to login with my github account. If you login with another account (say email/password) it will not work.
  
  By adding my github account to the stoplight account, that allowed everything to work as expected. Probably a good idea to look into this generally 👍
  - Stoplight
    Admin
    2 years ago
    Copy Link
    a_welch (Staff) [11/14/2023 - 17:06 ET]
    
    Glad you were able to connect! If you have any additional issues I would recommend that you open a support case for them to review.

Forum Discussion

Receiving error when attempting to connect my stoplight account to git

3 Replies

Recent Discussions

Azure DevOps integration with the Spectral Lint Task! 👒

how can i get X-API-Key for e-challan api?

How do I report a website issue?

Related Content

Attempting to download latest release for ReadyAPI and receiving Connection refused (loc: 4)

Customization in stoplight elements

Regenerate Stoplight Ids?