Forum Discussion

ganapati_bhat's avatar
ganapati_bhat
Occasional Contributor
9 years ago

trial version reactivation

Hi,

 

I am Ganapati and looking for learning API automation. I had registered for trial version [Soap UI NG PRO]  on 26th Sept 2016.

But today, I got an email from my Client saying that they purchased a fixed license.

When I tried for activating that license , i got an error message.

My questions are

1) I am located in India. Will there be any Geo dependency to activate the fixed license?

2) Now I am unable to continue my work , even though I had 13 days trial left before the license activation try. How can I get my trial version back to the product.

 

I am using Ready API 1.8.5 version.

 

Quick response will be very much appreciated.

Thanks ,

Ganapati

  • SmartBearAmber's avatar
    SmartBearAmber
    SmartBear Alumni (Retired)
    9 years ago

    You should deactivate the license you installed and reimport your trial key.

    Your location should not impact the ability to check out the license, as long as you can access the license server and there is a license available.