Forum Discussion

adriandsanjuan's avatar
adriandsanjuan
Occasional Contributor
8 years ago

SoapUI NG Pro license activation failed - support please reply

I followed the procedure to activate offline headless activation for a previous user and it worked.     I've tried the same procedure with a new user and below is the result.  There is no license f...
  • TanyaYatskovska's avatar
    TanyaYatskovska
    8 years ago

    Hi Adriandsanjuan,

     

    Thanks for submitting the ticket. I'll check its status and ask our Support Engineers to contact you as soon as possible.

    Sorry for the inconvenience.

     

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Adriandsanjuan,

 

Thanks for submitting the ticket. I'll check its status and ask our Support Engineers to contact you as soon as possible.

Sorry for the inconvenience.

 

adriandsanjuan's avatar
adriandsanjuan
Occasional Contributor
8 years ago

Thanks Tanya.  My issue with licensing activation has been resolved with the help of Smartbear's customer support.

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    8 years ago

    I'm glad to hear this!

     

  • Lolek1978's avatar
    Lolek1978
    New Contributor
    7 years ago

    Hi

    Could you tell me how this problem was solved?

     

    I have the same problem here - with my ticket :) -> 00282338

     

    best regards

  • Lolek1978's avatar
    Lolek1978
    New Contributor
    7 years ago

    Could you tell us how your problem was solved?
    I have exactly the same situation here :)

     

    best regards

      • Lolek1978's avatar
        Lolek1978
        New Contributor
        7 years ago
        I have already Case id and i still waiting for resolution :(