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TimBeaman's avatar
TimBeaman
New Contributor
14 years ago

Problems Running Soap-UI on Windows 7 64bit OS


Problems Running Soap-UI on Windows 7 64bit OS

I am getting error messages at start up of the Soap UI 4.5.0 64-bit:
"The JVM found at {0} is damaged. Please reinstall or define EXE4J_JAVA_HOME to point to an installed 64-bit JDK or JRE."
and then: "The JVM could not be started. The Maximum heap size (-Xmx) might be too large or an antivirus or firewall tool could block the execution."

I have installed the following items:
Soap-UI: soapUI-x64-4_5_0.exe
Java JDK version 1.6.0_32 64-bit with JRE

System Property values:
EXE4J_JAVA_HOME set to C:\Program Files\Java\jdk1.6.0_32 This was added after I got the error...
JAVA_HOME set to C:\Program Files\Java\jdk1.6.0_32
JRE_HOME set to C:\Program Files\Java\jre6

Java Version from CMD:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

>java -version
java version "1.6.0_32"
Java(TM) SE Runtime Environment (build 1.6.0_32-b05)
Java HotSpot(TM) 64-Bit Server VM (build 20.7-b02, mixed mode)

>

I am running the soapUI-4.5.0.exe as administrator…

I think it may have to do with my Java configuration. An suggestions on how to get this running?

I tried to uninstall it to try again but it gives me the same error.

Any suggestions would be appreciated.

Thanks,

Tim

3 Replies

  • mmoser_1's avatar
    mmoser_1
    New Contributor
    13 years ago
    I have the same (or a very similar) problem. I get the same error message "The JVM could not be started. The Maximum heap size (-Xmx) might be too large or an antivirus or firewall tool could block the execution."

    soapUI 4.5.0 had been working before on this machine.
    The only thing that comes to mind is, that a few days ago I updated all my Java installations (I have several JDKs and JREs installed, each in both, a 32-bit and a 64-bit version):
    Java 1.6.0 was updated from u31 to u33
    Java 1.7.0 was updated from u3 to u5

    Not sure whether the two have some correlation, but when I tried to fire up soapUI today I got said error message ...

    Any hints or suggestions anyone?

    M.
  • mmoser_1's avatar
    mmoser_1
    New Contributor
    13 years ago
    FWIW: I realized that there is a new update available (4.5.1), installed that and it works!

    Don't know now, whether 4.5.0 had problems with the new Java or whether something was corrupted or whatever caused that problem, but 4.5.1 works (again).

    M.
  • TimBeaman's avatar
    TimBeaman
    New Contributor
    13 years ago
    I tried 4.5.1 last week and it installed fine but at run-time it gave me similar errors... (

    "The JVM found at {0} is damaged. Please reinstall or define EXE4J_JAVA_HOME to point to an installed 32-bit JDK or JRE."
    and then: "The JVM could not be started. The Maximum heap size (-Xmx) might be too large or an antivirus or firewall tool could block the execution."

    Any suggestions would be helpful... until then it is back to using 4.01

    Thanks,

    Tim