Forum Discussion

Byeongguk's avatar
New Contributor
2 years ago

My License(Test Module) can't load for readyapi

Hello, all

There is a problem that my license can't be loaded from the ready API at this time.
Also, I can't find my activated license on the page.


Is this a current Smartbear problem?

2 Replies

  • Kitt's avatar
    Regular Contributor

    What version of ReadyAPI are you using? Assuming you are using the Smartbear ID based licenses, what error message are you receiving and what do you see when you click on your profile icon in ReadyAPI and select Manage License? 


    I would recommend opening a support ticket [here] if this was previously working and you have done all the troubleshooting steps [here].

  • Byeongguk's avatar
    New Contributor

    this issue  was resolved,

    This was an infra issue in my workplace.