Failed to activate the ReadyAPI Test license
I had activated license on my machine but machine got reset due to technical issues.
I could not uninstall license from ReadyAPI tool before machine reset.
Now I have installed ReadyAPI again on same machine and trying to activate the license but getting below error
"Failed to activate the ReadyAPI Test license. The license can not be activated as the number of allowed copied has been exceeded."
I tried to deactivate the license but I don’t see any option for the same in manage license window.
Could you please let me know how to deactivate the license in this scenario. Its impacting on my work, so please check on priority
Thanks,
Hi mohsinmulla,
Have you had a look at the support documents?
There are options/sub-links for both online/offline deactivation
https://support.smartbear.com/readyapi/docs/general-info/licensing/file-based/deactivate/index.html
I would suggest going through these items to begin with
If you are still having difficulty, I suggest creating a support request to get the license issue resolved.
https://support.smartbear.com/readyapi/message/?prod=ReadyAPI
