Forum Discussion
TanyaYatskovska
Alumni
7 years agoHi BandhaviN,
I suppose this question requires the investigation from the Support Team. Could you please contact them? You can reach out to them here:
https://support.smartbear.com/message/?prod=ReadyAPI
BandhaviN
7 years agoOccasional Contributor
I have tried to create a support ticket and got an error and I have sent an email to Daniel Barnes but never received a reply on the error. I think it would be better if someone from smart bear can create a ticket
- TanyaYatskovska7 years ago
Alumni
Hi,
What error did you get?
When you create a case, you specify your license info. Based on this, our system sets the needed priority for your request. So, we always encourage users to submit a suppose case personally.
- BandhaviN7 years agoOccasional Contributor
- TanyaYatskovska7 years ago
Alumni
Hi BandhaviN,
Thanks for posting the error.
Could you please try using another browser? Perhaps, it will help.
In the meantime, I've resent your request to our ReadAPI Support Lead via email.