Forum Discussion

CByler's avatar
CByler
Contributor
8 years ago

Cannot Install Renewal License

I am at my wit's end this morning.  I launched ReadyAPI and get the message "No Valid License found.  Do you want to buy or install a license?". Of course I click Yes, navigate to the license for thi...
  • CByler's avatar
    CByler
    8 years ago

    In case anyone else comes across this, received the following from Support and it resolved the issue

     

    There is a known issue in Ready! API 1.9.0 with activating renewal licenses. I've reset the license activation.
    Please activate the license with the following steps:
    1. Delete the soapui.key.new, soapui.dat and soapui.key files from the C:\Users\%username%\.soapui folder if they exist.
    2. Activate the license online or offline

CByler's avatar
CByler
Contributor
8 years ago

In case anyone else comes across this, received the following from Support and it resolved the issue

 

There is a known issue in Ready! API 1.9.0 with activating renewal licenses. I've reset the license activation.
Please activate the license with the following steps:
1. Delete the soapui.key.new, soapui.dat and soapui.key files from the C:\Users\%username%\.soapui folder if they exist.
2. Activate the license online or offline

  • groovyguy's avatar
    groovyguy
    Community Hero
    8 years ago

    Thanks for posting the solution you found!

  • kalyankumar's avatar
    kalyankumar
    Senior Member
    6 years ago

    Still facing same issue

    CByler wrote:

    In case anyone else comes across this, received the following from Support and it resolved the issue

     

    There is a known issue in Ready! API 1.9.0 with activating renewal licenses. I've reset the license activation.
    Please activate the license with the following steps:
    1. Delete the soapui.key.new, soapui.dat and soapui.key files from the C:\Users\%username%\.soapui folder if they exist.
    2. Activate the license online or offline