Paid for license Renewal, but received no email with license key attachment

Hey!

 

I;ve just renewed my ReadyAPI! license, but I haven't received a subsequent email with the license key attachment - (so my ReadyAPI! shuts down immediately!)

 

Has anyone had this before?

 

I would raise a tech support ticket - but you need to provide your license identifier to do this and I haven't got one!

 

I've emailed smartbear sales - but received no response as yet......

 

Has anyone any further suggestions to get this sorted?

 

Cheers!

 

Rich