Forum Discussion

Biber-23's avatar
Biber-23
New Contributor
2 years ago

Activation Key

ReadyAPI starts with question about an activation key instead of a license key. .

This could be a result of the company specific ReadyAPI package installer, which includes already a license key information..

How to reset the installation, so that ReadyAPI starts with the question about license key file?

3 Replies

  • nmrao's avatar
    nmrao
    Champion Level 3
    Have you tried uninstalling and install again?
    • Biber-23's avatar
      Biber-23
      New Contributor
      Thanks for the feedback.

      Unfortunately a deinstallation and new installation does not change anything. ReadyAPI knows about the previous registration process and displays the same dialogs concerning an open activation process.

      Biber-23
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  • nmrao's avatar
    nmrao
    Champion Level 3
    May be better to open a ticket with customer service.