Running TestComplete / TestExecute test triggered by QAComplete on remote machine

Hi,

Here you can find step-by-step instruction for creating TC automations with a detailed description of the parameters you are expected to specify:

https://support.smartbear.com/qacomplete/docs/user/test-management/library/automated/automations/testcomplete.html

Here you can find the list of the TestComplete command line arguments:

https://support.smartbear.com/testcomplete/docs/working-with/automating/command-line-and-exit-codes/command-line.html

In this KB article, you can find suggestions on how to troubleshoot the "Cannot create a user session" error: https://smartbear-cc.force.com/portal/KbArticleViewer?name=Cannot-create-a-user-session-error&sp=qacomplete

If this does not help, feel free to open a support ticket here:

https://support.smartbear.com/message/?prod=QAComplete

Please include into your submission a screenshot of the error you get and Test Agent logs from the problematic host. Here are the steps to collect the logs:

1. Run <Test Agent Installation>\Bin\TestAgentSettings.exe utility.

2. Click "Advanced Settings..." and on the "Misc" tab enable the "Collect Test Agent execution logs" option.

3. Close the utility.

4. Reproduce the issue.

5. Run the TestAgentSettings.exe utility and under "Advanced Settings..." > "Misc" click "Generate Report".

6. Disable the "Collect Test Agent execution logs" option and close the utility.

7. Send us the generated report.