Forum Discussion

jameshnb's avatar
jameshnb
Contributor
8 years ago

Error occurred couldn't get data when trying to create defect from test run

Since new UI changes 11.8 Saas users are reporting errors when trying to raise defects from within a test run.   Error occurred "Couldn't get Data" when pressing Create button on pop up to create a...
CGangloff's avatar
CGangloff
Icon for Staff rankStaff
8 years ago

Hello James,

Thank you for your post. We did experience this issue yesterday and applied a patch yesterday to our production server which addressed this issue. Please have the user(s) log out of QAComplete, clear the browser cache, log back in to QAComplete and let me know whether the user(s) are still experiencing this issue, thank you.

Best Regards,
Christiane