Top 10 report in LC
Hello, Please advise if there is a way to increase the amount of requests in this report. I have renamed the reports of my interest in Scenario and I can easily identify them in Top 10 r...
Forum Discussion
Dear folks from SmartBear and dear visitors,
I greatly appreciate SmartBear's support team for "timely" and "duly addressing" my request.
*swyping the tears of not-being-replied off my face*
We all know that SB is having a painful and support-resources-consuming release of TestComplete. Let us think that this is not related to the quality of the product released. Just too many users have started downloading the new product and thus have blocked the SB's support ability to address end users' requests for support.
I can not understand why I can not get support for LoadComplete for more than a week.
Please advise.
Sincerely yours,
Alexey S. Tymofieiev.
I greatly appreciate SmartBear's support team for "timely" and "duly addressing" my request.
*swyping the tears of not-being-replied off my face*
We all know that SB is having a painful and support-resources-consuming release of TestComplete. Let us think that this is not related to the quality of the product released. Just too many users have started downloading the new product and thus have blocked the SB's support ability to address end users' requests for support.
PLEASE NOTE:
Due to overwhelming adoption of our TestComplete 9
release, our support team is unable to respond to non-urgent issues as well as
we have in the past.
Consequently, you may receive a slight delay in our
response to your ticket(s.)
I can not understand why I can not get support for LoadComplete for more than a week.
Please advise.
Sincerely yours,
Alexey S. Tymofieiev.
