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georg_jezersek's avatar
georg_jezersek
Occasional Contributor
11 years ago

how do I get the Master host to work in LoadComplete 3.2

Hi, I upgraded to LoadComplete 3.2 and now the Host Master does not work anymore. If I use a remote RAS my tests work but if I leave it on Master I get RAS not started. Is ther an option I need to set to keep the Master working? We use the master settings for quick recordings and don't want to change all tests we have to a distributed machine.

 

I apreciate your recomendations, GJ

5 Replies

  • RyanHeidorn's avatar
    RyanHeidorn
    Icon for Staff rankStaff
    11 years ago

    Hi Georg,

     

    It sounds like this got messed up during upgrade. LoadComplete 3.2 includes http://support.smartbear.com/viewarticle/78134/#ID0EKBAC to the way the Master station generates load. It's possible that the service was not registered correctly. You could try uninstalling/reinstalling, but probably best to log a ticket with support: http://support.smartbear.com/message/?prod=LoadComplete

     

    • Anumakonda_mahe's avatar
      Anumakonda_mahe
      Frequent Contributor
      11 years ago

      Dear   

      we are also getting same problem, i am unable to start master station.

      • georg_jezersek's avatar
        georg_jezersek
        Occasional Contributor
        11 years ago

        Hi, try to uninstall and reinstall the product. This was the only way for me to get it to work.

         

        The service for the RAS does not get registered properly, I guess.

         

        - GJ