StaffMay I know the Java version you are using and is it a Linux machine?
If installed Collaborator server in your system, please share the error.log file (you'll get in Collab installed dir) and collab.log (<Collb insta dir>/tomcat/logs/collab.log)
will check and let you know the update.
java --version
openjdk 11.0.19 2023-04-18
OpenJDK Runtime Environment (build 11.0.19+7-post-Ubuntu-0ubuntu120.04.1)
OpenJDK 64-Bit Server VM (build 11.0.19+7-post-Ubuntu-0ubuntu120.04.1, mixed mode, sharing)
uname -a
Linux engttmcocoappprd1 5.15.0-72-generic #79~20.04.1-Ubuntu SMP Thu Apr 20 22:12:07 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
StaffThe log file has lot SQL errors that is the JDBC connection pool error "Could not create connection to database server".
Somewhere in the MySQL configuration (Connector/J) is not properly configured or Connector/J is not using the desired version.
Please check this link for more information on MySQL with Collaborator configuration.
https://support.smartbear.com/collaborator/docs/server/install/db/mysql.html
Did you solve this? If so, how?
I had same issue with "couldn't create connection to database server".
For us, using RHEL8 java fips conflicts with selinux fips. Try turning off fips and try restarting again.
(Long term solution was to disable just java fips by editing <java_distribution>/<java_version>/conf/security/java.security and change security.useSystemPropertiesFile=false)
