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davea's avatar
davea
Occasional Contributor
9 years ago

how to debug cert error in ccollab cli on win7

We just upgraded from 8.4 to 9.5.9501.  We have one user that is getting this error when trying ccollab login from a cmd box:       PKIX path building failed... unable to find valid certification...
  • davea's avatar
    davea
    9 years ago

    OK, it turns out its a Java configuration problem.  The way I was trying to add the CA cert or server cert was either wrong or doesn't work anymore.  I did add our CA cert to the system certs in java's lib/security/cacerts file using keytool and now it works.

     

    In the past, with this error, it would prompt if we wanted to permanantly accept the servers cert.  That prompt no longer occurs.  I don't know if that is because it's a different Java version, or Java settings, or if that was something in the ccollab client code