Forum Discussion

marke's avatar
marke
New Contributor
9 years ago

Error uploading Word documents to V9.5

Since upgrading to V9.5 we are now seeing the message "upload failed due to internal server error" when uploading Word documents from the web UI. Uploads are fine for other file types.   Has anyone...
  • AndrewF's avatar
    AndrewF
    9 years ago

    Hello,

     

    This is a bug COLLAB-1589, which is going to be fixed in the next release.

     

    Regards,

    Andrew.

marke's avatar
marke
New Contributor
9 years ago

Hi Damien,

 

Thank you for the reply. The problem is at the server end. The file uploads completes(so long as not in IE - the subject of another ticket). Then I get this. I attached the debug logs etc to the ticket.

 

 

Mark