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John_L's avatar
John_L
Occasional Visitor
6 months ago

Document not uploading

HI all,
I'm very new to Collaborator, but I was asked to quickly create a new Collaborator server a few weeks ago.
I put it on a Rhel 8 VM, it's licensed and has been working normally for a few weeks. It is still using the internal database though, as I haven't had time to migrate it yet.
Yesterday, I was notified that oone of the Devs couldn't upload a new document. He gets the "upload successful" message, but it doesn't actually get uploaded.
I"ve tried the normal stuff, restarted the service, I rebooted the server, but the issue continues. 
I feel like it's something simple and to do with the internal database possibly, but I'm not sure what to try next to get the devs working again.

Is anyone able to point me in the right direction to get this working?

Edit: Not a diskspace issue.
Users are accessing Collaborator through a web browser.This is on an air-gapped network and using LDAP in case it matters....

TIA

1 Reply

  • Hi John,

     

    May I know, Which version of Collaborator you are using?

     

    You are not able to upload files in the "Materials" section(below in pic) in the review, is this Correct?