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DerekTan's avatar
DerekTan
New Contributor
2 years ago

Collaborator displays an HTTP 404 error

Hello,

 

We've been using collaborator community 11.5.11500, and it works well.

The collaborator server is upgrade to 14.3.14303 in 15th Jul, and now it shows 404 error.

I'm not sure if the reason is that collaborator server is no longer community version anymore, and it has a 30-day limitation?😂 If so, can we back to the community version?

 

I've tried the solution in this page: https://support.smartbear.com/collaborator/faq/collaborator-is-displaying-an-http-404-error/ 

It doesn't work.

 

Thanks

 

  • DerekTan's avatar
    DerekTan
    New Contributor

    part of the error.log:

     

    INFO: Command line argument: -Xrs
    Aug 15, 2023 2:49:44 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
    INFO: The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [c:\program files\java\jdk-17.0.1+12\bin;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Java\jdk-17.0.1+12\bin;C:\POLC-SVN-Workspace\Batch;C:\Program Files\Git\cmd;C:\Program Files\TortoiseSVN\bin;C:\JenkinsBuilder\extern_bin;C:\Users\a-tan-69\AppData\Local\Programs\Python\Python310-32\;C:\Program Files\Java\jdk-8.0.322+6\bin;C:\Java\jdk1.8.0_181\bin;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\WindowsApps]
    Aug 15, 2023 2:49:44 PM org.apache.coyote.AbstractProtocol init
    INFO: Initializing ProtocolHandler ["http-nio-8095"]
    Aug 15, 2023 2:49:44 PM org.apache.catalina.startup.Catalina load
    INFO: Server initialization in [654] milliseconds
    Aug 15, 2023 2:49:44 PM org.apache.catalina.core.StandardService startInternal
    INFO: Starting service [Catalina]
    Aug 15, 2023 2:49:44 PM org.apache.catalina.core.StandardEngine startInternal
    INFO: Starting Servlet engine: [Apache Tomcat/9.0.69]
    Aug 15, 2023 2:49:44 PM org.apache.catalina.startup.HostConfig deployDescriptor
    INFO: Deploying deployment descriptor [C:\Program Files\Collaborator Server\tomcat\conf\Catalina\localhost\ROOT.xml]
    Aug 15, 2023 2:51:31 PM org.apache.catalina.startup.HostConfig deployDescriptor
    SEVERE: Error deploying deployment descriptor [C:\Program Files\Collaborator Server\tomcat\conf\Catalina\localhost\ROOT.xml]
    java.lang.IllegalStateException: Error starting child
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:729)
    at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:698)
    at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:696)
    at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:689)
    at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1888)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)
    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
    at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
    at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:123)
    at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:582)
    at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:472)
    at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1617)
    at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:318)
    at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
    at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
    at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
    at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:943)
    at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:835)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
    at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1393)
    at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1383)
    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
    at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
    at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:145)
    at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:916)
    at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:265)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
    at org.apache.catalina.core.StandardService.startInternal(StandardService.java:430)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
    at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:772)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:568)
    at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:345)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:476)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:568)
    at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:85)
    at com.exe4j.runtime.WinLauncher$2.run(WinLauncher.java:90)
    Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
    at org.apache.catalina.util.LifecycleBase.handleSubClassException(LifecycleBase.java:440)
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:198)
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:726)
    ... 43 more
    Caused by: org.jboss.weld.exceptions.WeldException: WELD-001524: Unable to load proxy class for bean Implicit Bean [javax.enterprise.inject.Instance] with qualifiers [@Default] with class interface javax.enterprise.inject.Instance using classloader ParallelWebappClassLoader
    context: ROOT
    delegate: false

  • DerekTan's avatar
    DerekTan
    New Contributor

    Finally, we have resolved this issue by changing the JDK17 to JDK11.

     

    Thanks.